After how long will I see an improvement?

Some clients see improvement within days, some within months, some see improvement but need to do a 2-step treatment… It really depends on your specific situation!

A minor problem that has just appeared will be resolved much more quickly than a major problem that is the result of decades of accumulation.

It should also be remembered that this is an alternative solution to biological problems. It could also be a structural problem (disconnected pipe, crushed duct, manufacturing defect, etc).

In most cases, it is a problem caused by the accumulation of organic matter. Except that sometimes it is also too large even to be dealt with by shock treatment products. If the “biomat” has filled the entire leaching bed to the point of completely blocking the perforated pipes… the chances of success are much slimmer. If you see an improvement, but the problem is not completely solved, we recommend a second shock treatment.

If you don’t see any improvement after 3-4 months, the problem with your septic system may be too big to be corrected with a shock treatment.

In all cases, it is worthwhile to try to solve the problem with a shock treatment before undertaking a septic system replacement project. A shock treatment costs only a few hundred dollars, whereas a new septic system can cost up to $40,000!

How do I get a refund?

Following your purchase, you have 30 days to return the products if you no longer wish to continue with the treatment. However, please note that the products must be in good condition and unused. Additionally, please be aware that the shipping costs for the return of the products will be at your expense.

If you wish to return a product, please contact us by phone at 1-800-378-6132 or by email to initiate the request. Once we have received the returned products, we will proceed with the refund based on the quantity of products received and in accordance with our refund policy.

Please note that if the returned products are not in good condition or have been used, we reserve the right to refuse the refund or withhold a portion of the refunded amount.


Please be advised that you will be responsible for the shipping costs when returning the products.

If the cause is not biological, can it be structural?

Yes, it is possible…

If you don’t see any improvement after treatment, it would be interesting to investigate whether a pipe has become disconnected or whether the duct has been crushed. The cause is normally biological, but this also happens sometimes.

Do you offer a guarantee?

Since this is an alternative solution and the success of the shock treatment depends on the specific condition of each installation, you will understand that we cannot offer a guarantee on the treatment. Most problems are solved with this solution. However, there will always be cases where the products will not be sufficient (structural problems, accumulation in clay soil for decades, etc.).

However, if you have unused products that you do not want to continue processing, you can return them to us for a refund.